Your Service Journey at Acura Peabody

Welcome to Acura of Peabody Service Department

Experience Exceptional Service

Welcome to the Service Department at our Massachusetts Acura dealership, where we pride ourselves on providing an unparalleled service experience to our valued customers. Located conveniently in Peabody, MA, our dealership offers contemporary facilities, a dedicated team of certified professionals, and a commitment to ensuring your visit is as seamless and comfortable as possible. When you service your Acura at Acura of Peabody, you can expect nothing short of excellence- from the moment you schedule your appointment to when you drive off with a freshly cleaned vehicle.

Convenient Appointment Scheduling

We understand that convenience is key, and that's why Acura of Peabody offers multiple ways for you to schedule your next service appointment. You can easily book your service:

• Online: Our user-friendly website allows you to select the service you need and choose an available time that works for your schedule.
• Over the Phone: Prefer speaking with someone directly? Call our service department, and one of our knowledgeable service representatives will help you book your appointment.
• In-Person: If you're in the area, feel free to stop by and schedule your service in person with our friendly team.

For those in need of routine maintenance like an oil change or tire rotation, you can take advantage of our Accelerated Service Lane where no appointment is necessary. Simply stop by, and we'll get you in and out as quickly as possible.

A Warm Welcome Upon Arrival

When you arrive at Acura of Peabody, you'll be greeted by our team of Acura valets and Service Advisors. Our Service Advisors are here to ensure all of your vehicle's maintenance needs are addressed. Whether you're coming in for routine maintenance or you have a specific concern, they will document all your needs and concerns before handing your vehicle over to our expert technicians.

From the moment you drive into our service bay, we aim to make your visit stress-free and enjoyable. With a focus on personalized service, we'll ensure that every detail of your Acura's care is handled professionally.

Courtesy Loaners and Shuttle Service

We understand that servicing your vehicle can be an inconvenience, especially if you need a reliable mode of transportation. At Acura of Peabody, we offer courtesy loaner vehicles to keep you on the road while your Acura is being serviced. If you prefer not to drive, we also provide a local shuttle service, making it easy for you to go about your day while we take care of your vehicle.

Our goal is to minimize any disruption to your schedule, so you can rest assured knowing that we've got your transportation needs covered.

Comfortable Guest Lounge and Private Offices

For those who choose to wait while their vehicle is being serviced, our guest lounge offers a welcoming and comfortable environment. You can relax and enjoy complimentary beverages such as coffee, tea, or water, and we even offer snacks for your enjoyment.

Need to get some work done? We have private guest offices equipped with high-speed Wi-Fi to ensure you stay productive during your wait. Whether you're catching up on emails or attending an important virtual meeting, we've created a space that allows you to work in comfort.

Factory-Trained Acura Technicians

Your Acura is a sophisticated machine, and it deserves the best care possible. That's why our service department is staffed with factory-trained and certified Acura technicians who are experts in Acura vehicles. Our technicians stay up-to-date with the latest service bulletins, innovations, and technologies, ensuring your Acura receives the most current and precise care available.

When your vehicle enters our service bay, it will undergo a thorough inspection. Our technicians will provide a detailed report outlining the condition of your vehicle and any necessary or recommended repairs. We'll make sure you understand every aspect of your vehicle's health before moving forward with any work.

Acura Genuine Parts

At Acura of Peabody, we only use genuine Acura parts to maintain the performance, reliability, and safety of your vehicle. Acura parts are specifically designed for your vehicle and undergo rigorous testing to meet the highest standards. By using genuine parts, you can trust that your vehicle will continue to run at its best for years to come.

Our dedication to excellence ensures that your Acura is equipped with the right parts, tools, and expertise to keep it running like new.

Complimentary Car Wash and Vacuum

We believe in delivering the highest level of service, and that includes sending you off in a clean car. After your vehicle's service is complete, we'll provide a complimentary car wash and vacuum. We know how important it is to drive a vehicle that looks as good as it runs, so we make sure it leaves our dealership spotless.

Why Choose Acura of Peabody?

There are many reasons why Acura owners in the Greater Boston, MA area trust Acura of Peabody for their vehicle's service needs:

• Convenient location: Our dealership is easily accessible from Peabody and the surrounding Massachusetts area.
• Exceptional customer service: We pride ourselves on providing personalized service to every customer, ensuring your visit is enjoyable and stress-free.
• Expert technicians: Our team is certified and trained to handle the latest Acura innovations, so your vehicle gets the care it deserves.
• Comfortable amenities: From our private offices to our comfortable lounge, we make sure your time with us is as convenient as possible.
• Genuine Acura parts: We only use parts that meet Acura's stringent standards for quality and performance.

Experience Acura Service at Acura of Peabody

At Acura of Peabody, we care about you and your Acura. Whether you're coming in for routine maintenance or a more complex repair, you can trust that your vehicle is in good hands. Our commitment to customer satisfaction, combined with our expert technicians and state-of-the-art facilities, makes Acura of Peabody the top choice for Acura service in the Greater Boston area.

Ready to schedule your next service appointment? Give us a call today or schedule online. We look forward to welcoming you to Acura of Peabody and providing you with an exceptional service experience.